Welcome to The Fabrique! By accessing or using our website (www.thefabrique.ae) and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding with any transactions.

1. General

These Terms & Conditions govern your use of the services and products provided by The Fabrique (“we,” “us,” or “our”). By accessing our website, placing an order, or contacting us, you agree to these terms. If you do not agree with these terms, please do not use our services.

2. Eligibility

To make a purchase or use our services, you must:

  • Be at least 18 years of age or have parental consent to use our website.
  • Provide accurate and complete information during the checkout process.
  • Ensure that your use of our services complies with applicable laws and regulations.

3. Orders & Payment

  • Placing an Order: By placing an order, you are offering to purchase a product subject to our availability and these Terms & Conditions. We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or fraudulent activity.
  • Pricing & Payment: All prices listed on our website are in AED (United Arab Emirates Dirhams). We accept payments via secure third-party payment processors. Full payment is required at the time of purchase. Prices are subject to change without notice, but changes will not affect orders already placed and confirmed.
  • Order Confirmation: Once your order is placed, you will receive an order confirmation email. This confirms that we have received your order and will begin processing it.

4. Shipping & Delivery

  • We currently ship only within the UAE.
  • Delivery Time: We strive to deliver your order as quickly as possible. Estimated delivery times will be provided at checkout and may vary based on your location and product availability.
  • Shipping Costs: Shipping fees are calculated at checkout and will vary based on your location and the size of your order.
  • Delays: While we aim for timely delivery, external factors such as weather, courier delays, or customs processing may cause delays, for which we are not responsible.

5. Returns & Refunds

  • Return Policy: We offer a 7-day return policy for products purchased through our website. To initiate a return, please contact us within 7 days of receiving your order. Returned items must be unused, in their original packaging, and in the same condition as received.
  • Refunds: Once your returned item is inspected and approved, we will process your refund. Refunds will be credited to your original payment method. Please note that shipping fees are non-refundable unless the return is due to a fault on our part.
  • Non-Returnable Items: Certain items, such as perishable goods (e.g., food products), are non-returnable for health and safety reasons.

6. Product Availability

  • We strive to maintain the availability of all products listed on our website. However, product availability may change without notice. In the event that an item is out of stock or discontinued, we will contact you to discuss alternative options or provide a full refund.

7. Intellectual Property

All content on our website, including text, images, logos, graphics, and product descriptions, is the intellectual property of The Fabrique and is protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without our prior written consent.

8. Limitation of Liability

We are committed to providing high-quality products and services. However, The Fabrique will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services, including but not limited to delays, loss of data, or financial losses.

9. User Conduct

By using our website, you agree not to:

  • Engage in any activity that interferes with or disrupts our website or services.
  • Upload or transmit any harmful or illegal content, including viruses, malware, or spam.
  • Attempt to gain unauthorized access to our systems or user accounts.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly. It is your responsibility to review these terms periodically for any updates. Continued use of our services after changes are posted constitutes your acceptance of the revised terms.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts in Dubai, UAE.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Email: Hello@thefabrique.ae
Phone: +971509172757
Location: Jumeirah Lake Towers, Dubai, UAE