FAQ’s
What products do you offer in your online butchery store?
We offer a wide range of fresh and high-quality meat products, including beef, chicken, lamb, seafood, and more. Check our website for the complete product list.
Is your meat halal-certified?
How do I place an order on your website?
To place an order, simply browse our product catalog, select the items you want, add them to your cart, and proceed to checkout. Follow the steps to provide your delivery details and make payment.
What are your delivery options and charges?
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, online payment gateways, and cash on delivery (COD) for select areas in Dubai.
What is the delivery time frame for orders?
Delivery times may vary depending on your location and the time of your order. We strive to deliver your order as quickly as possible and provide estimated delivery times during the checkout process.
Can I track my order status online?
Yes, you can track the status of your order by logging into your account on our website. You will receive updates on the progress of your order via email and SMS.
Do you offer bulk or wholesale discounts?
What measures do you take to ensure the freshness and quality of your products?
What is your return and refund policy?
Are there any special promotions or loyalty programs for regular customers?
How can I contact your customer support team for inquiries or assistance?
If you have any more specific questions or need further information, please feel free to contact us directly through our website or customer support channels.