Privacy Policy

At The Fabrique, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase. By using our services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of personal information from you:

Personal Identification Information: Name, email address, phone number, and shipping address when you place an order or contact us.
Payment Information: Payment details such as credit/debit card numbers, which are securely processed through third-party payment providers.
Automatically Collected Information: Information related to your use of our website, such as IP address, browser type, and pages visited, through cookies and similar tracking technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

Order Fulfillment: To process and deliver your orders, including sending order confirmations and tracking updates.
Customer Support: To respond to your inquiries, requests, or complaints.
Marketing: To send you promotional emails or special offers (with your consent) that may be of interest to you. You can opt out of these communications at any time.
Improvement of Services: To enhance our website, services, and product offerings based on customer feedback and browsing data.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure payment gateways, encrypted connections, and regular monitoring of our systems for potential vulnerabilities.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering your orders. These parties are bound by confidentiality agreements.
Legal Obligations: We may disclose your information if required by law or to protect our legal rights.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website performance, and track visits. You can manage cookie preferences in your browser settings, but please note that disabling cookies may affect the functionality of our website.

6. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal information, subject to legal obligations or ongoing transactions.
Opt-Out: You may opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:

Email: Hello@thefabrique.ae
Phone: +971509172757
Location: Jumeirah Lake Towers, Dubai, UAE

8. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly. Please review this policy periodically for any updates.